Because of the technological age we now have access to information like we never had before and having it is power and sharing that knowledge is even more powerful. However, government enterprises are often inefficient in how they store and share information. Too often, the problem lies in the absence of reliable systems. 

Also, Sharing the right knowledge with your team is an integral part of operations, and helps government agencies thrive. FileBankINC has helped many government agencies across the nation to revamp their data storage through robust Enterprise Content Management (ECM) Solutions. ECM's are more intuitive than other cloud instruments, and are helping organizations to deal with the challenges of how they are receiving and retaining information. 

ECM technology is transforming the way various government offices from Department of Justice all the way to the Labor Department deliver their content and services. As a whole, the way in which we receive information is constantly evolving and ECM's are forging the way how we access, keep and safeguard data.

"Overall, an ECM has excellent ROI as it saves time and money by organizing and managing information. Improving overall productivity and citizen engagement, which is of central concern to the government."
 
Government agencies have more and more sensitive information available at their fingertips, and it's important that agencies organize paper and virtual information safely. The right software program is crucial. Any breach of privacy can wreak havoc because of the high level of information that the government has on its citizens.

Rather than always dealing with data manually, an ECM software program helps the central, state and local governments to save time and money and allows them to focus on pressing cons such as compliance procedures, team productivity, securing highly sensitive data and setting more efficient goals. A ECM also helps in the storage of physical documents for compliance and regulatory issues and sets date on when that data should be destroyed. 

Here are 3 compelling ways that an ECM system can advance any government undertaking.

1. Capturing Data: An ECM helps government organizations manage their paper documents and records and capture their data through an ECM. Information can get lost very easily and managing data is much easier when it’s stored and organized into one place.
2. Content Management: There are many different types of software on the market, and knowing which one to use can lead to mental fatigue. Teams need to be productive and to be able to facilitate collaboration. ECM helps to be Online content is critical to any business and especially to the government. 
3. Secure Data:  Hackers are creative and they are always outsmarting and thinking of new ways to get inside of private networks and company servers, and they can carry out their cruel attacks for months and even years. Cyber attacks have increased at an exponential rate since the rise of the internet. And with the right ECM you can help safeguard and protect any confidential information. Let's face it, if information is leaked, your organization may never be able to recover from the damage. Security is a number one concern when it comes to data, and finding the right ECM solution can guard against unwanted attacks that hurt organizations and make people vulnerable. ​

Want to find out if a FileBankINC ECM solution is right for you and your organization? Take advantage of our free consulting or try our ECM system at no obligation.  We're here to help you succeed. 

Anyone who reads this surely understands that artificial intelligence (AI) has changed our world dramatically. If you want greater success and to be able to scale in this new business climate, it's so important to manage your company's information. And an ECM does this automatically as it stores and indexes data from employee records, projects, invoices, medical documents, compliance issues and beyond.

The Internet of Things IoT is here to stay, and you shouldn't ignore its power. The digital transformation has created a plethora of information, and it's proven that we cannot scale without advanced technology (AI). The truth is that we can no longer grow business on just human power alone. For any type company it would be impossible to create a world class experience internally and externally by simply storing important information haphazardly in physical or in random cloud files. The world has proven we need smarter AI solutions like an enterprise content management.  Here are few ideas of how an ECM can improve your data experience:

1. THE CASE FOR INTEGRATION

The digital transformation has made the case for integration clear. On the external side, customers demand a personalized experience and the ability to connect with customer service when they need. On the internal end, virtual and onsite teams need to work together more cohesively to produce the best product or service. An enterprise content management (ECM) solution drives and maximizes integration capabilities.  A simple cloud system simply won't cut it, you need an ECM with multiple functions that can direct, organize and collaborate information to the right party in real time and on demand. And the best part not only organizes all of your data, but it's cost effective, which makes for increased ROI.​

2. TRANSFORM IT

Most companies need to shake up their IT when it comes to digital transformation. It seems there are too many IT systems are archaic and they confuse us. Too often we have mounds of lost data, which means missed opportunity, therefore we're constantly playing catch up and are losing valuable time. We lose track of what's important for an organization to thrive. For far too long now, companies are investing in technology; praying that the next product will be the one and increase value and revenue. The main question many Chief Operating Officers often ask is: "How can you help my company save money and make our operations overall run more smoothly?" This is where an enterprise content management system proves its ability over and over again. An ECM system will allow more efficiency by providing immediate access to critical information and align for more productivity across teams. Ultimately, a good ECM is intuitive and gives more insight. It keeps everyone on the same page regardless of where they are located in the world. 

3. DIRECT LINE TO CUSTOMERS

Our customers are everything! Too often client relationships are ruined in a heart beat because of the lack of attention to detail. Customer facing employees need the right ECM solutions to deliver excellent service. In this day and age, your company can easily be destroyed in a blink of an eye, and no amount of reputation management can change a image overnight. You can no longer rely on excuses when a client demands information. If you don't provide good service, they know they have choices and will go elsewhere.
Attention to service is everything now, and if you don't believe it just take a look at twitter and see how many people post about their bad customer service experiences. Airlines are often taking a big hit in the customer service area. The power of social is beyond measure in terms of it's reach. The mediums have changed in which we connect with our customers, and we must be part of the digital evolution or we'll lose customers to competitors. With the right ECM solution you access client documents and records within seconds, which encourages teams to spend more quality time interacting and providing higher quality experiences.  This in turn, puts your company into the the spotlight you want. 


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