Doc-in-the-Box: Monthly Document Scanning Subscription

Doc-in-the-Box is FileBank’s monthly document scanning subscription. Walk before you run: start with the records you need today, then choose how many boxes to send each month. We scan every page into TotalAccess, where your team can search and download records instantly. We securely shred the originals, or you can have them returned or stored in The Vault®.

How Does Doc-in-the-Box Work?

1

Choose your plan

Pick the number of boxes you want scanned each month.

2

Pack your boxes

We send you banker-size boxes to fill with your documents, holding 2000-2400 pages. Already have them in banker boxes? Send us those.

3

Ship them to us

Send your boxes to our secure facility in Oakland, New Jersey.

4

We scan everything into TotalAccess

Every page is scanned, indexed and made text-searchable.

5

Choose what happens to your originals

We securely shred them, or we can return them or store them in The Vault® for an added fee.

Choose Your Monthly Plan

Plans start at $149 per box, with discounts for larger monthly plans.

Starter

10–25

Boxes per month

Cost Effective

Up to 25
Index Fields Sent

1–3
Monthly Users

Professional

26–100

Boxes per month

Great Value

Up to 75
Index Fields Sent

4–10
Monthly Users

Enterprise

100+

Boxes per month

Built for scale

100+
Index Fields Sent

11+
Monthly Users

FileBank Doc-in-the-Box records box ready to ship for scanning

Digitize Your Backlog Without a Large Upfront Cost

Big scanning projects can be hard to get approved. Doc-in-the-Box replaces one large upfront cost with a smaller, predictable monthly cost. We scan your backlog steadily, box by box, until it’s done. Your team has digital access to scanned records from the first month. It’s a practical fit for municipalities, school districts and other organizations that work within annual budgets.

Find Any Record in TotalAccess™

Scanned files go straight into TotalAccess, FileBank’s secure document management system. Every page is OCR’d, so you can search by index fields or by any word in the document. Your plan includes up to 25, 75 or 100+ index fields, such as name, date or account number, shared across all your document types.

If you’d rather keep the files on your own system, we can deliver them by secure SFTP instead.

What Happens to Your Originals?

Secure shredding is included with every plan. Once your boxes are scanned, we shred the originals with documented chain of custody. For an additional cost, we can return your documents or store them in The Vault®, our access-controlled records facility, where boxes can be tracked against retention dates. Learn more about physical document storage and retention and secure shredding.

Start Your Digitization Project Without the Upfront Cost

Doc-in-the-Box helps you get started on your document digitization project without a large upfront investment, so you can scan steadily on a budget you can plan for. Tell us how many boxes you have, and we’ll call you with a quote.

Doc-in-the-Box FAQs

How many boxes can I send each month?

Starter covers 10–25 boxes per month, Professional covers 26–100, and Enterprise covers 100 or more. Your plan is an annual box allotment, so you can send more one month and fewer the next. If you renew, any unused boxes carry into the next year.

How do we ship our boxes to FileBank?

You ship your boxes to our Oakland, New Jersey facility by USPS or another major carrier. Sending a larger volume? We’ll arrange a pickup and work out the most cost-effective way to get your boxes to us.

Do we need to remove staples and clips before shipping?

No. FileBank handles prep, including removing staples, clips and binders. Leave documents as they are, since staples help us keep related pages together. If a box needs heavy prep, we’ll let you know before any additional charge.

What are index fields?

Index fields are the details we tag on each document, such as name, date or account number, so you can search for records quickly. Your plan sets the total number of fields across all your document types. Some document types use only a few, and many fields are shared between types.

How long does it take to scan our boxes?

Boxes are added to our production queue when they arrive, and we’ll let you know when to expect your files in TotalAccess. Need it sooner? Rush service is available for an added fee.

Can I get an original document back after it’s scanned?

Yes, if your originals are stored in The Vault®. You can request a single document or a full box. Shredded originals can’t be recovered, but the scanned copy remains in TotalAccess.

What happens when my backlog is fully scanned?

After the first 12 months, you can keep using TotalAccess for an ongoing fee.

Is Doc-in-the-Box available outside New Jersey?

Yes. Doc-in-the-Box is available nationwide.